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We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Several types of goods are exempt from being returned, such as intimate or sanitary goods (e.g., used grip pads or wraps).
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our support team.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us at support@gymgrips.com.np for questions related to refunds and returns.